The products we sell are sent by testing and videoing their operation. In cases where the products are unpacked, the warranty label is torn, tried and / or used, the right of withdrawal and return is not legally possible, but if you have any dissatisfaction, even if there is a very small possibility, if you send a short message from the Contact Us section, explaining the dissatisfaction you have experienced with your phone and order number, as ucuzaalsak.com, we will return to you with our solution proposal within 2 business days at the latest for your satisfaction.
We do not have an exchange application for the products you have purchased.
The product you have purchased, provided that the package is unopened and the warranty label is not torn, you can return it within 14 days and you can buy the product you want again.
Your returned product will be checked, If it is unopened and untried, your refund will be made to the card or account you paid within 2 working days.
In the following cases, the return of the products will not be accepted and the return process will be terminated:
-- Products for which the shipping fee has not been paid by you during the return process,
-- In hygiene group products; products whose package has been opened, warranty label has been torn or tested
-- Products shipped directly for return without initiating the return process through our website
will not be received by us from the cargo and will be returned to you. Before the return process is initiated, a photo and / or video of the product to be returned may be requested from you.